CONTACT US

We're Here to Help

Have a question about your order, shipping, returns or one of our products?

Our customer service team is happy to help.

 

Customer Support

📧 Email: contact@luxvik.com

For order-related enquiries, please include your order number so we can assist you more quickly.

 

Order Support

For questions regarding:

• Order status

• Shipping and delivery

• Tracking information

• Returns

• Refunds

• Damaged or incorrect products

• Product information

• Payment issues

please contact us by email.

 

Customer Service Hours

Monday – Friday
9:00 AM – 5:00 PM
UK Time

We aim to respond to customer enquiries within 1–2 business days.

During periods of high demand, promotional events or holidays, response times may occasionally be longer.

 

Returns & Refunds

For information about cancellations, returns and refunds, please visit our:

Returns & Refund Policy

 

Shipping & Delivery

For information about shipping destinations, estimated delivery times, tracking and potential customs or delivery delays, please visit our:

Shipping & Delivery Policy

 

Privacy

If you have questions about your personal information or wish to exercise a data protection right, please contact:

contact@luxvik.com

 

Business Information

Lux Vik

Email: contact@luxvik.com

Business Address:
[INSERT FULL BUSINESS ADDRESS]

Thank you for choosing Lux Vik.

We appreciate your business and are committed to providing a reliable and enjoyable shopping experience.